Firstly of all, Welcome visit us!

1. Payment: T/T wire transfer, Western union and Paypal;

2. Packing: All the products are made, checked and packed carefully before shipping, and our packing is different according to different products, and the followings are for your reference.

Cello cartoon box packing	Bows packing With plastic bag, then Plastic pipe or Catoon Pipe.

3. Delivery time: Different products will be dfferent, In most of the time, for violin, viola, cello, double bass, guitar, we can delivery the goods in 5-8 days; And for the bows, they may need 7-10 days finish the making; For the bow hair, we can send to you in 3 days; For the accessories, It will take us 8-12 days depending on how many kinds do you order; For the Luthier tools, we can send to you in 5 days usually.

4. Shipment and charges: We are using EMS, DHL, UPS, TNT, Fedex to send to our customers; And we use EMS and DHL in the most of the time, because we can get good discount from our agent. (Click EMS and DHL for the freight charges from China to your country ;); But if you order in big quantity or the packing is too large to use the Express delivery, we will send to you by sea; Our Port will be Tianjin, Qingdao, Shanghai, etc.

5. After shipment: If by Express delivery, We will send the tracking number to you when we get it from our agent, and you can track it to know where it's location. If by sea, we will Telex Release the B/L or send the Original B/L to you.